top of page
  • Writer's pictureShay Gabay

In global enterprises digital transformation, ๐˜พ๐™ช๐™จ๐™ฉ๐™ค๐™ข๐™š๐™ง ๐™Ž๐™ช๐™˜๐™˜๐™š๐™จ๐™จ has become an essentia


As we deploy ever more digital services to the global marketplace, we face the challenges of mastering ๐˜พ๐™ช๐™จ๐™ฉ๐™ค๐™ข๐™š๐™ง ๐™Ž๐™ช๐™˜๐™˜๐™š๐™จ๐™จ to enable our customers' successful adoption.


There are various leading services such as Totango : Omer Gotlieb, Guy Nirpaz , Gainsight: Jane Robbins, Nick Mehta, and others. These are extremely useful in the information and guides available on their Websites.


๐—ก๐—ฒ๐˜…๐˜ ๐˜„๐—ฒ๐—ฒ๐—ธ ๐˜๐—ต๐—ฒ๐—ฟ๐—ฒ ๐—ถ๐˜€ ๐—ฎ ๐—ฑ๐—ฒ๐—ฑ๐—ถ๐—ฐ๐—ฎ๐˜๐—ฒ๐—ฑ ๐—ฐ๐—ผ๐—ป๐—ณ๐—ฒ๐—ฟ๐—ฒ๐—ป๐—ฐ๐—ฒ ๐—ถ๐—ป ๐—œ๐˜€๐—ฟ๐—ฎ๐—ฒ๐—น:

๐Ÿ“ข ๐Ÿ“ข ๐Ÿ“ข ๐“๐ก๐ž ๐‚๐ฎ๐ฌ๐ญ๐จ๐ฆ๐ž๐ซ ๐‚๐จ๐ง๐Ÿ๐ž๐ซ๐ž๐ง๐œ๐ž ๐ˆ๐’๐‘๐€๐„๐‹ ๐Ÿ๐ŸŽ๐Ÿ๐Ÿ‘


https://lnkd.in/d8VHPzwT


There is a long list of speakers that will cover the challenges and solutions deployed by leading companies.

To mention but a few: Tomer Levy , Ziv Peled , Shiri Levi-Laor , Varda Tirosh , Dana Arditi , Shira Dodi , Arnon Talmon


๐ˆ๐Ÿ ๐ฒ๐จ๐ฎ ๐ฅ๐ž๐š๐ ๐ ๐ฅ๐จ๐›๐š๐ฅ ๐๐ข๐ ๐ข๐ญ๐š๐ฅ ๐ญ๐ซ๐š๐ง๐ฌ๐Ÿ๐จ๐ซ๐ฆ๐š๐ญ๐ข๐จ๐ง:

๐ŸŽฏ ๐…๐จ๐œ๐ฎ๐ฌ ๐จ๐ง ๐ญ๐ก๐ž ๐œ๐ฎ๐ฌ๐ญ๐จ๐ฆ๐ž๐ซ: Digital transformation initiatives often involve changes to the way a company interacts with its customers, whether it's through new digital channels, products, or services. By prioritizing customer success, companies can ensure that these changes are made with the customer's needs and goals in mind, leading to higher satisfaction and loyalty.


๐ŸŽฏ ๐™„๐™ฃ๐™˜๐™ง๐™š๐™–๐™จ๐™š๐™™ ๐™˜๐™ค๐™ข๐™ฅ๐™š๐™ฉ๐™ž๐™ฉ๐™ž๐™ค๐™ฃ: In a global marketplace, companies are competing more fiercely than ever for customers. A strong customer success program can help a company differentiate itself by providing superior support, engagement, and outcomes for its customers, leading to a competitive advantage.


๐ŸŽฏ ๐˜ฟ๐™–๐™ฉ๐™–-๐™™๐™ง๐™ž๐™ซ๐™š๐™ฃ ๐™ž๐™ฃ๐™จ๐™ž๐™œ๐™๐™ฉ๐™จ: Digital transformation often involves collecting and analyzing vast amounts of customer data, which can provide valuable insights into customer behavior, preferences, and needs. A customer success program can help a company make sense of this data, identifying areas where it can improve its products, services, or customer experience.


๐ŸŽฏ ๐˜พ๐™ช๐™จ๐™ฉ๐™ค๐™ข๐™š๐™ง ๐™ง๐™š๐™ฉ๐™š๐™ฃ๐™ฉ๐™ž๐™ค๐™ฃ: As the cost of acquiring new customers continues to rise, it's becoming increasingly important for companies to focus on retaining their existing customers. A customer success program can help a company reduce churn and increase customer lifetime value, leading to more sustainable growth and revenue.


๐ŸŽฏ ๐˜ฝ๐™ช๐™จ๐™ž๐™ฃ๐™š๐™จ๐™จ ๐™–๐™œ๐™ž๐™ก๐™ž๐™ฉ๐™ฎ: Digital transformation requires companies to be agile and adaptable, responding quickly to changing customer needs, market trends, and technological advancements. A strong customer success program can help a company stay flexible and responsive, by providing real-time feedback and insights on how its customers are using its products and services, and what they need to be successful.

10 views0 comments
bottom of page